This website is owned and operated by Global Impact UK. We recognize that visitors to our site may be concerned about how we treat the information they provide to us. This privacy policy explains how Global Impact UK uses the data that we collect from you when you use our website.

If you have any questions about our privacy policy, you can contact us at:

Global Impact UK
c/o Buzzacott LLP
130 Wood St.
London, EC2V 6DL

Phone: +44 (0)7751 141559

Email: info@globalimpact.org.uk

Information Collection

What Information Do We Collect?

Global Impact UK respects the privacy of its online visitors and donors.  Global Impact UK only gathers personally identifiable data that is voluntarily submitted by the visitor, such as names, addresses, zip/postal codes, e-mail addresses, and certain payment information (if you are making a donation).     

How Do We Get Information?

On our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view public areas of our site.      

What is our Basis for Processing?

Under the UK’s General Data Protection Regulation (GDPR UK), the lawful basis that we rely on for processing data is your consent.  You are able to remove your consent at any time.  You can do this by contacting support@globalimpact.org.uk     

Information Use

Global Impact UK uses the information you have given us to process your donations, contact you with information that you may be interested in regarding our mission and activities, and to improve your experience on our site.  We collect information from our visitors at several different points on our website, but we do not sell, trade, or license it for a fee to any third parties.  If you have given your express permission, we may share your name and contact information with certain organizations and charities that we believe would interest you.

Donations

Generally

We request information from the visitor on our donation form. A visitor must provide contact information (such as name, e-mail and mailing address) and payment information (such as credit card number and expiration date) when making a donation. This information is used for billing purposes and for sending a receipt of the donation to the visitor making the donation. If we have trouble processing a donation, we use the information to contact the visitor.  If the visitor has expressly given us permission, we may share his or her name and contact information with carefully selected organizations and charities that we feel would interest that donor. Where requested by the visitor, we will provide information on larger donations to appropriate charities and donors for tax purposes. Financial and credit card information is NEVER released.

Card Transaction Security

All communications initiated by embedded donation forms are transmitted via Secure Sockets Layer (SSL). The SSL protocol is the industry standard method for creating an encrypted and secure connection between your web browser and a web server. Global Impact UK has partnered with Acceptiva to assist in the processing of transactions.

Additional Website Applications that Collect Information    

Tell-A-Friend

We request information from the visitor in our Tell-a-Friend referral service.  A visitor must provide their name and e-mail, as well as the name and e-mail of their friend(s). This information is not shared with outside organizations. Global Impact UK stores this information for the sole purpose of sending a one-time e-mail to the visitor’s referred friends (which email includes the name of the visitor making the referral) and tracking the success of our referral program. The friend(s) may contact Global Impact UK at unsubscribe@charity.org to request the removal of this information from our database.

Interactive Features

From time to time, our site requests information from visitors via interactive features, such as surveys or quizzes. Participation in these features is completely voluntary and therefore the visitor has a choice of whether or not to disclose this information. The requested information typically includes contact information (such as name and e-mail), and information on the visitor’s interests. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and providing pertinent information to participants. Visitors’ personally identifiable information is not shared with third parties.

Cookies and Log Files

Profile

We store information that we collect through cookies and log files in order to create a profile of our visitors. A profile is stored information that we keep on individual visitors that details their viewing preferences. We do not share your profile with third parties.

Cookies

A cookie is a piece of data stored on the visitor’s computer that is tied to information about the visitor. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. Once a visitor closes the browser, the session ID cookie terminates. A persistent cookie is a small text file stored on the visitor’s hard drive for an extended period of time. It enables us to track and target the interests of our visitors in order to enhance their experience on our site. Persistent cookies can be removed by following Internet browser help file directions. If a visitor rejects cookies, he or she may still use every public part of our site. We do not share information gathered though cookies with third parties.

Log Files

Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks to analyze trends, administer the site, track visitor’s movement in the aggregate and gather broad demographic information for aggregate use. IP addresses are only linked to personally identifiable information when online credit card transactions are conducted (i.e., when donations are made). We do not share individual information gathered though log files with third parties.

Disclaimer Regarding Legally Mandated Disclosure

Though we are committed to preserving visitor privacy, we may need to disclose personal information when we believe that we are legally required to do so (e.g., to comply with a current judicial proceeding, a court order or legal process served on our website).

Links

This website contains links to other sites. Please be aware that we have no control over and are not responsible for the content or privacy practices of such other sites. We encourage our visitors to be aware when they leave our site that they should read the privacy statements of each and every website that they visit. This privacy statement applies solely to information collected by this website.

Security and How We Store Your Information

This website takes many precautions to protect our visitors’ information. When visitors submit sensitive information via the website, their information is protected both online and off-line.

Global Impact UK stores your information (other than payment information) securely at the Rackspace Data Center in Dallas, Texas in the United States.  Global Impact UK will keep this data for seven (7) years.  Once this time period has expired, we will dispose of your information by deleting it from our system.

Global Impact UK stores the name and contact information related to your payment information securely at the Heroku Data Center in Europe.  Your payment information, such as credit card and bank account numbers, is stored with PayPal and Global Impact UK only has access to the last 4 digits of such account numbers.  Global Impact UK will keep this data for seven (7) years.  Once this time period has expired, we will dispose of your information by deleting it from our system.

When our donation form asks visitors to enter sensitive information (such as credit card information), it is encrypted and protected with one of the best encryption software programs in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers becomes locked, as opposed to being un-locked, or open, as occurs when visitors are just ‘surfing.’

While we use SSL encryption to protect sensitive information online, we make every good faith effort to protect visitor information off-line. All of our visitors’ information, not just sensitive information, is restricted in our offices. Only employees who require the information to perform a specific job are granted access to data that is personally identifiable.

If visitors have any questions about the security of our website, they may contact us at support@globalimpact.org.uk.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement so that our visitors are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use visitors’ personally identifiable information in a manner significantly different from that stated at the time of collection, we will notify visitors via e-mail and will not disclose the information unless express permission is granted. However, if visitors have opted out of all communication with the site or deleted/deactivated their account, then they will not be contacted and their personal information will not be used in this new manner.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at support@globalimpact.org.uk if you wish to make a request.

How to Make a Complaint

If you have any concerns about our use of your personal information, you can make a complaint to us at support@globalimpact.org.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:             

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk